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AppFolio Tenant Portal Overview and Help
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The purpose of this document is to prepare you to leave your rental property in the condition you received it and to give you some guidelines that will help you obtain the maximum refund from your deposit. Your rental property must be thoroughly cleaned when you move out. If it is not cleaned satisfactorily, we will pay someone else and their compensation will come out of your security deposit. We will assess the condition of your rental property by comparing it to the conditions listed on your “Move-In Inspection Sheet” (where applicable). If you have any questions, please feel free to contact your resident manager.

Be sure to notify the utility companies (power, gas, water/sewer, trash, telephone, cable), leave all keys inside a drawer in the kitchen and email the day you vacate letting us know. Also leave your forwarding address with the post office and Next Step Property Management Within 7 days. You will receive your security deposit refund and a Statement Of Deposit Accounting within 30 days of vacating. 


Your cooperation is greatly appreciated. Let us know if you have any questions or concerns that need to be addressed.

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